All of us know that purpose is the key to most things. If you’re a leader or manager of any sorts you know that your people need to know the why if you want to motivate them to do things. We all do our best work when we have purpose, and when we understand what […]
Continue ReadingSelling a business is one of the most significant financial and emotional decisions a person can make. For many vendors, their business is not just an asset – it’s a deeply personal creation. It represents years (or decades) of risk, resilience and relentless hard work. So, when it comes time to sell, the emotional weight […]
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Given that pregnancy has been occurring since the start of humanity, we need not be surprised that we are going to be working with team members who are pregnant or trying to conceive, or we may be that staff member ourselves. And yet, the phenomenon still seems to catch some clinics unprepared! The reality is, […]
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Greencross Vet Hospital (GVH), at the University of Melbourne’s Werribee campus, has been awarded the Australian Small Animal Veterinarians (ASAV) Hospital of Excellence Accreditation – placing it among fewer than 50 veterinary hospitals nationally to achieve the distinction. The accreditation, valid for four years, is administered by the Australian Veterinary Association and recognises veterinary hospitals […]
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Do your staff feel like they’re running on a hamster wheel that’s spinning faster than ever? Rest assured, you’re not alone! These days, clinic teams are stretched thinner than a cat’s patience at bath time. With ever-growing lists of responsibilities, staff are pulled left and right throughout the day, and too often it’s away from their true value offering: providing top-notch care to patients […]
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